This is everything you hope for going with a small, local contractor. Jim, Gretchen, and the whole crew area very knowledgeable, reliable, and most importantly straight-forward. There was not sales gimmicks, no nonsense.
Our furnace went out in January, Jim came out the next day (despite it being their busy season for service calls and replacements) and walked us through the options, prices, and pros/cons of different systems. He was able to get our new furnace installed within 2 days of our old one going out.
I highly recommend Solon Heating and Air, would absolutely use them again, and will recommend them to anyone I know who's looking for an HVAC tech (like you!)